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Customer Reviews

Customer Reviews

We pride ourselves on our high customer service.

But don't just take our word for it, read our customer reviews below.

Mr Tony Clark ( Smart Brabus 2008 )
Customer service seems to a diminishing commodity in today's hectic world. However in the case of Daniel James Cars Ltd nothing could be further from the truth.
I recently purchased an immaculate 2008 Brabus Smart car from Daniel for my wife to use. The car was, on inspection, exactly as described in their advertisement which was a relief as Newhaven is a long drive from North Devon for a viewing!.
Prior to purchase I had spoken to a friend who has owned a number of Smarts and he made me aware of the fact that these little cars are characterful and on occasion temperamental! With this in mind I found a Smart specialist in Cornwall and asked him to check the car over and carry out a full service. His work identified a couple of minor points none of which stopped the car being driven, however, an issue developed with the selection of reverse gear when first starting the car, this did need a quick solution.
Daniel immediately reacted to my phone call liaising with the Smart Specialist and the warranty company and the rectification was seamlessly processed.
The Smart is now running perfectly and my wife is very happy. I have no hesitation in recommending Daniel James Cars Ltd, they really value their customers."

Mr David Collins ( Toyota Yaris 2015 )
On Sunday the 24th June 2018 I attended the Seaford Classic car and bike show without any intention of purchasing another motor vehicle. Whilst walking around the exhibits we came upon the stand for used motor vehicles being presented by Daniel James Cars. There were mainly German vehicles on show in very good condition but we then spotted a Toyota Yaris 1.33 Excel in Burnt Red with a Tan Leather interior. On looking round the car I could not find any faults and arranged a test drive the following Tuesday. We were allowed to drive anywhere we wanted and for as long as we wanted. We then purchased the car. Daniel had the vehicle serviced at a Toyota garage and it was given it\'s first MOT. I did not realise that the vehicle did not have a CD. On contacting Daniel he stated that he could arrange for a change of radio in the vehicle at no extra cost. I did not take him up on this as my daughter has dragged me into the 21st century by showing me how to download all me CD\'s onto a USB stick which works with Toyota\'s radio system. Great car, Great service. I would recommend Daniel and his company to anyone.
Mrs Helen Holman ( Mini Cooper S 2012 )
I brought my lovely mini Cooper s from James, having spoken with him on the phone and got all the information, went down to view the car, it was, exactly as described, excellent customer service and a fantastic car, will definitely be buying my cars here again. Thank you Daniel.

Mr Steve Holden ( Mitsibushi Outlander 2014 )
Wow, an honest and fair car dealer - now that is unusual !! I drove 125 miles to view the car and it was exactly as Daniel described, he also gave me an excellent amount for my part-exchange vehicle.

Mr Jamie Reid ( Mercedes Benz ML350 Cdi 2011 )
Daniel was a pleasure to deal with when I purchased a car recently. He was accommodating to my working hours and made the whole process quick and easy. The cars Daniel has in stock are high quality and well looked after, with the car I bought being in fantastic condition.
I need to buy another car for my partner relatively soon and Daniel James Cars will be our first point of call when we're ready to buy"

Mr Aubrey Jones ( BMW 335i SE Conv 2008 )
Thank you Daniel for the service you provided during and after the purchase of my vehicle from you. It was a pleasure to meet and do business with you. Stress free and no pressure at all. Faultless customer care and attention to detail. Good quality cars.Truly a gentlemen.
Mr Robert Connelly (BMW 118d M Sport 2011 )
I don't always enjoy the process of changing my car and dealing with car salesman but Daniel was a pleasure to deal with. I had done a lot of research on the Internet but from the moment I sent my first email and then spoke to Daniel on the phone he was very helpful. The information on the car was excellent and convinced me it was worth the long journey to view the car and I wasn't disappointed. I bought the car and am really enjoying driving it. Daniel has a real passion for selling cars, and this can clearly be seen in the service he provides you when dealing with him.  
Mr Denis Harty ( Mercedes Benz C250 CDI Sport AMG Estate 2014 )
Total quality cars available with a professional service. I was looking for a certain spec car which they had and I was able to view and then purchase it at my leisure. No pressure sale straight forward business, I cant fault Daniel.
Mr Conor Quigley ( BMW 435i M Sport Coupe 2014 )
Absolute pleasure buying from Daniel James. Experience was relaxed professional and totally stress free. I Cannot recommended highly enough. 5 star!
Mr Mark Chappell ( Mercedes Benz SLK 200 2005 )
I could not recommend Daniel James Cars Ltd more highly. Daniel's attention to detail was amazing, nothing was too much trouble. The whole experience was a pleasure, no hard sell, Daniel simply provided genuine A1 customer service. The car i purchased was superbly prepared inside and out , as were all the other vehicles in the spotlessly clean and pleasant showroom
Mr Nicholas Styman ( Porsche 911 Carrera 4 PDK Conv 2010 )
Really happy with my whole experience buying though Daniel James Cars. Daniel was helpful and friendly, answered all the questions I had and I bought the car within 15 minutes of meeting him. Daniel then prepared the car immaculately for me to pick up including putting on and registering my new number plate. All through the process he questioned whether I was happy. In summary would recommend and if I am in the market for another 911 I will definitely go here first. Thanks Daniel , excellent service throughout
Mr Gregory Harrison ( Land Rover Discovery 4 HSE 2014 )
Recently bought a Discovery 4. Excellent car as described; dealing with Daniel was an absolute pleasure. Would definitely recommend to others
Miss Carmen Tang ( Mercedes Benz C250CDI AMG Coupe 2011 )
So friendly and helpful and very accommodating! Extremely pleased with overall service
Mr Dean Esaw ( Mercedes Benz E250 Cdi Coupe 2010 )
I recently purchased an E Class Coupe from Daniel , his personal service was excellent and I felt I was in good hands. Having never bought a car before due to driving company cars Daniel made sure the process was very straight forward and stress free. I will defiantly buy another car from him in the future Dean , Petworth

Tony ( Porsche Boxster 3.4S Tiptronic )
From the first phone call I found Daniel extremely professional and knowledgeable. The quality of his cars on offer were exceptional in condition and History. Daniel made the whole buying experience pleasurable and stress free and He will certainly be my first contact when I come to change Cars in the future!! Just to add the car is as amazing as it looked and is a pleasure to drive
Mr Tony Sack ( Range Rover Sport HSE 2010 )
An excellent service given by Daniel. He is extremely professional and thorough and I would recommend to anyone.
Mr Robin Carson
Professional operation with good attention to detail
Mr Karl Thomas
From first call to driving away with a smile and a beautiful car, Daniel James was professional, courteous and extremely friendly.

His approach to agreeing figures subject to test drive are a fresh approach and one I certainly respected. I feel I got value for money, so much so that we not only recommended our friends we went and bought another car from him the very next week.

His vehicles are immaculate and extremely well cared for and nothing was too much trouble for Daniel.

10/10 all the way - couldn't recommend highly enough
Mr Pete Hilditch
Having been searching for a Mercedes C350 for months, I came across Daniel James Cars Limited listing one on Auto Trader. I arranged to view the car on Saturday and today collected it and drove home with a huge smile on my face. This has been by far the best car buying experience ever, and believe me, I've had more than my fair share. Daniel is a truly professional, knowledgeable and committed guy and nothing was too much of a problem for him. Will certainly use again. Oh, by the way, the car is pretty good too !!!
Mr Darren Simons
I recently purchased a BMW Z4 and cannot recommend Daniel enough for his integrity and professionalism and would not hesitate to buy from him again.

I initially viewed the car with my wife and had "˜one to one' service at the viewing, having driven 40 miles we were glad to see that the description of the car was spot on, no hard sell he left us to explore the whole car in our time, but on hand to answer questions.

On the day I collect the car having left a holding deposit previous, I took the car for a test drive even at this point I was offered a full refund if the car did not meet my expectations. Daniels enthusiasm is obvious from the first moment he want's you to enjoy this experience, buying a car should be a pleasure not a chore.

I will mention the issue that arose as again it demonstrates Daniel commitment, whilst getting the car MOT prior to collection the front tyres had to be replaced. ( run flats that looked perfect externally had an issue on inside walls, at no cost ) Unfortunately the fitting company marked one of the wheels, a minor mark but the wheels had been perfect previously, Daniel arranged to get this rectified whilst we where out the country a few weeks later, and on getting home I found the car back on my drive fixed and with a full tank of fuel all at no cost.
Mr Andrew Fowler
We Recently Purchased a Mercedes Benz ML from Daniel, The car was excellent however two weeks after we purchased it we realised there was a problem with the turbo, Daniel couldn't have done more to help us have the car repaired via the Warranty company to minimise stress and make sure that we weren't out of pocket for a penny, saving us thousands. I cant recommend Daniel enough, great car and outstanding service We will seek to do Business with Daniel in the future for sure.
Mr Andrew Thomson
I purchased a Jaguar XK of Daniel, I was coming from Glasgow down to buy the car and Daniel was very professional all the way from my first contact with him to my purchase he couldn't do enough for me to even picking me up from the Train Station, The car was everything he had said over the phone so was very pleased to go ahead with the purchase thanks very much Daniel.
Mr John Hakewill
We have just purchased a Mercedes Benz E Class Coupe from Daniel. The car is excellent in every way, Daniels approach to the transaction made it one of the best purchases of a vehicle that we have ever made. It was effortless and a really rewarding experience, professionally undertaken - thank you Daniel. We have already recommended you to our family and will return to you when we are looking to change.
Mr Roger Williams
Recently Purchased an Audi A6 TDI S Line from Daniel, very pleased with the car and service provided, Daniel is a great guy and takes pride in his Business , selling top quality cars, I could not recommend him highly enough for the service that he provided, I would definitely purchase from him again in the future. Thanks Daniel.
Mr Brian Gough
This is our Third Porsche 911 that we have purchased from Daniel James and his service improves each and every time I deal with him he is courteous and professional and has a vast knowledge and passion within his field, I have dealt with many high end main dealers and private dealers and Daniel manages where most fail to maintain a very high level of service both before and after the sale - Well Done Daniel!
Mr Charles Lyall Audi A8 3.0d Sport Quattro
I bought a lovely Audi A8 Sport from Daniel, the whole procedure went so easy a great Guy who couldn't do enough for you, will definitely be back for another car, Charlie
Mrs J Wilson Land Rover Discovery 3 TD6
We absolutely love our Land Rover Discovery! Daniel was knowledgeable, friendly and professional and the after sales care we received was great, Would definitely recommend and use again. Thank you Daniel!
Mr Kavin Walker
Daniels friendly, professional approach made my car purchase a pleasurable event. He went the extra mile to secure the car I wanted, which was meticulously prepared prior to collection. He is knowledgeable and passionate about his collection of good quality cars, which gave me as the customer, confidence in buying from him.

May 2016
Mr Mark D'Costa BMW 650i Sport Coupe
I recently bought a BMW 650i Sport from Daniel James and was immediately impressed by his professionalism and knowledge of the car. He gave my wife and I as much time as we needed to look around the car and then let each of us test drive it in turn. His aftersales service has been faultless and we will be going back to him next year for another car.
Grace Natoli - Mercedes Benz ML280Cdi SE 4 Matic
Great service, obviously very knowledgeable about his product. Very pleased with car, good spec too. Would recommend to friends and family
Mr Wallace From Ireland - Jaguar XKR 5.0 Supercharged Coupe
I bought my beautiful Jaguar XKR 5.0 Supercharged from Daniel. I am very impressed by his friendly professionalism just as much as i am impressed by the beautiful car . When in the market again for a car i will be going straight back to Daniel!
Mrs Tracy Cook - Volvo C70
Very good service and honest too will definitely use again when looking for my next car
Prof J Akker From Essex- Porsche 981 PDK
I have no hesitation in recommending Daniel James Cars, Daniel delivered a highly professional service and was very attentive to my needs and wishes. He was very knowledgeable about the cars that he was selling and had clearly sourced cars of the highest quality.

Having dealt with many prestige dealerships, he provided an experience much more tailored to the customer than theirs, If you wish a high quality prestige car and attitude where you needs are the only thing that matters, Daniel James will provide just that. A round trip of over 180 miles to visit Newhaven resulted in the purchase of a immaculate car that i had been seeking in a long time.
Mr Elliott From Middlesex - Range Rover Vogue
Just to say thanks for the customer care, the car has done 800 miles and i like it very much, especially last night went through a flood, as it was late i kept going back through the flood until the water jetted up double the height of the Range Rover awesome!
Mr J Eagle From Cheshire - Porsche 911 C2S Tiptronic S
I want to take this opportunity to commend you for the high level of professional service i received whilst buying my 911 from you.

From our first conversation on the telephone up to the time we met i felt that i was dealing with a person of integrity.

You offered me a very fair price for my Cayman, subject to it being as described and stuck by your price when the car arrived at your place of Business.

The 911 i brought from you had been prepared to a very high standard and looked like it had just come from the showroom. I am more than happy with it ( so is my wife who has driven it more than me since i got home!)

During the transaction i did falter a little, during which time you offered me a full refund of my deposit. Luckily i didnt take you up on this and went through with the deal.

You are most welcome to use me as a reference and i would be quite happy to talk to any future buyers about you operation, you have my number.

When i decide to go for the 911 C4S you will be my first point of contact
Mr M Wayte - Mercedes Benz C320Cdi Elegance Estate
Having now covered 1800 miles, i am very pleased with my Mercedes Benz C320Cdi Elegance Estate, it was very well presented and the service from Daniel was very professional i have no hesitation in reccomending this Dealer
Mark - Mercedes Benz C220Cdi Sport Saloon
What a pleasure it was doing Business with Daniel, the service has been impeccable. Definetley recommended and will be returning when im looking for my next car. Many thanks Mark
Mr Ronnie Williams - Land Rover Freelander 2.2 Td4 HSE
Even though we were stuck in a nightmare traffic jam on the M25, i had still had a smile on my face, the car is brilliant, loved every second of the 3 hour Journey home.

You run a fantastic outfit, i hope i can get to your level of professionalism with my own company, It was a truly pleasurable experience.

I hope you and your family have a wonderful Christmas and i am sure it will be prosperous.

Until our next meeting

Warm Regards

Mr Rory McGougan - BMW 535d M Sport Touring
It is a rare moment to find someone with a genuine passion for what they do and it was certainly reflected in the service which i received from Daniel. Commutative, reasonable and honest - it made what can be a frustrating process in to a seamless transaction. Thank You Again.